Terms and Conditions

Terms & Conditions — LumberJackJoe | Lumber Studio

Last updated: 4/12/25

These Terms & Conditions apply to your use of lumberjackjoe.com and to any services provided by Lumberjack Joe (Joe Taylor). By using this website or working with me, you agree to these terms. If you do not agree, please do not use the site.

1. Who I Am

LumberJackJoe  (Joe Taylor) of Lumber Studio

Dudley, West Midlands, UK

Email: design@lumberjackjoe.com

2. Use of This Website

You may browse this website for personal or business reference.
You agree not to:

  • Copy or reproduce any content without written permission

  • Attempt to hack, disrupt or misuse the site

  • Use contact forms for spam or unlawful activity

Website content may change without notice.

3. Intellectual Property

All content on this website—including text, images, logos, branding, artwork, photographs, illustrations and project examples—is owned by LumberJackJoe/Lumber Studio unless stated otherwise.

You must not:

  • Copy, edit, reproduce or distribute any content without permission

  • Use portfolio images or client work for your own promotional use

Clients retain rights only to the final approved work as outlined in their individual project agreement.

4. Service Agreements

All commissioned work (design, photography, illustration, art direction or other services) is subject to a written project proposal or quote. This may include:

  • Scope of work

  • Deadlines

  • Deliverables

  • Fees and payment schedule

  • Usage rights

  • Revisions policy

Work does not begin until the proposal is agreed to (in writing or email) and any required deposit is received.

5. Pricing & Payment Terms

  • Prices are quoted on a per-project basis.

  • A deposit may be required before work begins.

  • Remaining balances are payable upon delivery of work or according to the agreed schedule (in 1 month of receiving the invoice.)

  • Late payments may incur interest in accordance with the UK’s Late Payment of Commercial Debts (Interest) Act 1998.

All fees must be paid in full before final files or usage rights are released.

6. Revisions & Changes

Unless otherwise agreed:

  • Quotes include 2 rounds of revisions

  • Additional revisions or scope changes may incur extra fees

  • Any major changes after approval of concepts, sketches or imagery will be billed at the agreed hourly/day rate

All changes must be requested in writing.

7. Client Responsibilities

To allow work to proceed smoothly, clients must:

  • Provide clear direction and required materials (text, logos, assets, briefs)

  • Approve work promptly

  • Supply accurate information

  • Ensure they own or have rights to any materials provided

The client is responsible for the legality, accuracy and compliance of any content they supply.

8. Project Delivery & Deadlines

I make every reasonable effort to deliver work on time.
However, I am not responsible for delays caused by:

  • Late client feedback

  • Missing assets

  • Scope changes

  • Technical issues beyond my control

Deadlines may be revised if project requirements change.

9. Usage Rights & Ownership

Ownership of the final deliverables transfers to the client only after full payment is received, unless otherwise stated.

What clients get:
A licence to use the final approved work for the agreed purpose (e.g., branding, marketing, print, packaging, website, etc.).

What I retain:

  • Copyright of all created work

  • Rights to show non-confidential work in my portfolio, website and social media

If you require exclusive rights or need the working files (e.g., PSD, AI, RAW photos), this must be agreed separately and may involve an additional fee.

10. Photography Terms

For photography projects:

  • RAW files are not supplied unless agreed

  • Minor retouching is included; extensive retouching may incur extra fees

  • Location, model or property permissions must be provided by the client

  • I am not responsible for site-specific restrictions or limitations

11. Cancellation & Refunds

If a client cancels a project:

  • Deposits are non-refundable

  • Work already completed will be billed at the agreed rate

  • Files or partial work may not be released unless paid for

If I must cancel for unforeseen reasons, a refund (full or partial) will be provided for any work not delivered.

12. Liability

I am not liable for:

  • Loss of profits, revenue, or business

  • Errors in final work that were approved by the client

  • Issues caused by incorrect or incomplete information provided by the client

  • Third-party failures (printers, hosting, platforms, suppliers)

To the fullest extent permitted by law, total liability is limited to the value of the project fee paid.

13. Links to Other Websites

This site may contain external links. I am not responsible for their content, policies or actions.

14. Privacy

Your personal data is handled according to the Privacy Policy available on this site.

15. Changes to These Terms

These Terms & Conditions may be updated from time to time. The “last updated” date will always reflect the latest version.